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How to Choose a Trustworthy Real Estate Professional: Questions to Ask

The right questions reveal an agent's licensing, track record, communication habits, and commitment to your goals.

By Garret Merkley · Explainer · Jul 27, 2026
Quick take
  • Confirm active licensing and any disciplinary history through state records.
  • Request recent transaction data and references from similar clients.
  • Clarify fee structures, marketing plans, and availability expectations in writing.
  • Assess negotiation style and local market knowledge with targeted scenarios.

Choosing a real estate professional means selecting a licensed agent or broker who will represent your interests in buying or selling property, handle negotiations, and guide paperwork while staying transparent about their experience and fees.

Verifying Credentials and Track Record

Start by confirming the agent holds an active real estate license in your state and checking for any complaints or disciplinary actions through the state real estate commission website. Ask how long they have practiced in your specific market area and request the number of transactions closed in the past twelve months, along with average days on market and list-to-sale price ratios for comparable properties.

Questions That Reveal Process and Priorities

Inquire how they will market your home or search for properties, including online platforms, print advertising, open houses, and professional photography. Ask for a written marketing plan and examples of past listings. Discuss communication preferences by asking how often they will provide updates and their typical response time to calls or texts. Clarify fee structure, including commission splits, any additional costs, and what happens if the transaction falls through. Request three recent client references who bought or sold similar homes and contact them to learn about responsiveness and results.

This process matters most when you are preparing to list a home, enter a competitive bidding situation, or relocate to an unfamiliar area, because an unqualified or misaligned agent can cost you time, money, and stress through poor pricing, weak marketing, or inadequate negotiation.

Should I interview more than one agent?
Yes, meeting at least three agents lets you compare marketing ideas, personalities, and proposed strategies before signing a contract.
What if an agent refuses to provide references?
That is a clear warning sign; reputable professionals readily share recent client contacts who can speak to their service.
How important is local market knowledge versus national brand affiliation?
Local expertise usually outweighs brand because pricing, neighborhood trends, and buyer preferences vary sharply by area.
Can I switch agents if I am unhappy after signing?
Most agreements allow termination with written notice, but review the contract language for any early-exit fees or obligations.