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Voice menus

1 views 1d ago
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Garret Merkley
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About this video

Build what a caller hears before anyone picks up — "for a quote press 1, for an existing job press 2" — and choose where each key sends them: the people who answer, another menu, voicemail, a different number, or a polite goodbye. Callers can say it instead of pressing. You decide what happens when someone presses a wrong key, and every menu puts a label on the call so you find out what people are actually ringing about.

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