To reschedule a booking in Papalocal, open the party's drop-off on your Schedule and choose Reschedule. A month calendar opens, with booked days crossed out. Tap an open day and choose Move it. The drop-off, party and pick-up keep their times and move together. Nothing is sent to the customer, so let them know yourself.
Step by step
Before you start: a confirmed booking. Each one puts its drop-off and pick-up on your Schedule.
0:00Find the party. On your Schedule, go to the party's week, and open its drop-off.
0:07Choose Reschedule. Click Reschedule. A month calendar opens on the party's day.
0:12Pick an open day. A day crossed out is already booked for something on this party. Tap a day that's open.
0:17Read what moves. It says what moves. In the video, the party goes from Saturday to Sunday, with the same drop-off, party and pick-up times.
0:24Move it. Click Move it. The drop-off and the pick-up move to the new day together.
0:29Tell the customer. Nothing is sent to the customer, so let them know yourself. Customers can't change their own booking.
Good to know
The price stays as it is. Moving the day doesn't reprice the booking.
A two-day rental stays two days. Everything moves by the same number of days, so no clock time changes.
Every item is checked for the new day. A crossed-out day means something on this booking is already booked then. The day circled in purple is where it is now.
Not once it's out. A booking that's already out, returned, cancelled or a no-show can't be moved this way.
Ben Carter, Pinewood Party Rentals and the dates in the video are made up.
Written with AI from this video's script and screens.
Rescheduling is one part of running your rental company on Papalocal.
The everything app. As simple as you want it, or as complete as you allow it to be.
Looking for party rental management software? Reschedule works from the same Schedule as your drop-offs and pick-ups.
The plan holds, in one place:
Your customer list: each lead and customer, with their quotes and jobs on one page
Quotes, jobs and schedule
Invoices and pay links
Your website, on a domain you own
Google Business Profile sync, for your first location
Reviews: links, QR codes and an embed
Time clock, team chat and training
The same account holds your own side too: music, books, messages, your money and your people. Some of it has paid upgrades.
Free to sign up, no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them.
Once you turn the plan on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee. It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Papalocal's founder, Garret Merkley, has started 7 local service businesses in 16 years. He bought one, sold one and closed some.
Open the party's drop-off on your Schedule, choose Reschedule, and tap an open day. Then click Move it.
Does the customer get told?
No. Nothing is sent to the customer, so let them know yourself. The note after the move says so.
Can a customer reschedule it themselves?
No. Customers can't change their own booking.
Does the price change?
No. Reschedule keeps the booking's price as it is.
What does it cost?
It's free to sign up, with no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them. The plan starts only when you turn it on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee.
How is it billed, and can I cancel?
It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Will Papalocal find me customers?
No. Papalocal gives you the tools. Finding customers is your work.
Comments
Log in to comment. New here?