To add an item to an existing booking in Papalocal, open the booking. Go down to They asked for one more thing. Pick the item and how many, and choose Add to this booking. The price goes up, and the balance invoice changes with it. A pay link you already sent shows the new amount.
Step by step
Before you start: a booking in Rentals. Its balance invoice is made once the booking is confirmed.
0:00Open the booking. Go down to They asked for one more thing.
0:09Pick the item. Choose the item and how many, and click Add to this booking.
0:13Read what changed. It's added, and the price goes up. The balance invoice changes with it, so a pay link you already sent shows the new amount.
0:21Tell them. Click Send the customer the new amount, and they're emailed the link.
0:27If part is already paid. The balance invoice is left alone, and it says so. Click Open the invoice to add the difference.
Good to know
Same link, new amount. The balance invoice is changed in place, not replaced. In the video, a $75 popcorn machine takes it to $162.50.
It checks the date first. The item is checked against your other bookings. If it's taken, it says so, and nothing on the booking changes.
No balance invoice yet? It's made once the booking is confirmed. Before that, it says there's no balance invoice on this booking yet.
Not on every booking. It doesn't show on a cancelled or returned booking, a no-show, or one typed in with Booking you already have.
Where the money goes. The customer pays into your own Stripe account. Papalocal keeps 1.25% of each payment, and Stripe takes its processing fee. The plan's price is under What it costs.
Priya Shah, Tom Whitfield, Pinewood Party Rentals and the prices in the video are made up.
Written with AI from this video's script and screens.
Adding to a booking is one part of running your rental company on Papalocal.
The everything app. As simple as you want it, or as complete as you allow it to be.
Looking for event rental booking software? The booking, its price and its balance invoice move together.
The plan holds, in one place:
Your customer list: each lead and customer, with their quotes and jobs on one page
Quotes, jobs and schedule
Invoices and pay links
Your website, on a domain you own
Google Business Profile sync, for your first location
Reviews: links, QR codes and an embed
Time clock, team chat and training
The same account holds your own side too: music, books, messages, your money and your people. Some of it has paid upgrades.
Free to sign up, no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them.
Once you turn the plan on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee. It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Papalocal's founder, Garret Merkley, has started 7 local service businesses in 16 years. He bought one, sold one and closed some.
How do I change an invoice amount after I sent it?
Add the item on the booking with They asked for one more thing. The balance invoice changes, and the link you sent shows the new amount.
How do I send the payment link to the customer again?
Click Send the customer the new amount. They're emailed the link.
What if they've already paid part of the balance?
The invoice is left alone, and it says so. Open the invoice to add the difference.
Can I add something that's already booked that day?
No. It's checked against your other bookings. If it's taken, it says so, and nothing on the booking changes.
What does it cost?
It's free to sign up, with no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them. The plan starts only when you turn it on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee.
How is it billed, and can I cancel?
It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Will Papalocal find me customers?
No. Papalocal gives you the tools. Finding customers is your work.
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