To charge a delivery fee for tables and chairs only, add a Papalocal delivery rule that covers just those. Mark each item yes or no. The rule applies only when every item in the order is a yes. Add anything else, and the next rule sets the fee.
Step by step
Before you start: you need a Papalocal account, your rental company on Papalocal and the items you rent. Delivery fees by distance shows your first rules.
0:00Open your delivery rules. In Rentals, open Online booking, then go down to Delivery rules.
0:07Add a rule for some items. Tap + Add a rule and name it, like Tables and chairs only. Under Which items, choose Only some items.
0:13Say yes or no to each item. Tap All yes on Tables and chairs, then Mark every item not decided as “No”. The rule applies only when the order is nothing but those.
0:22Set the fee. Under Delivery is, choose A flat fee, type the amount and tap Save rule.
0:26Move it to the top. Rules are checked from the top, and the first one that fits sets the fee. Tap the up arrow until this rule is first.
0:34Test an order of only those. In Test an order, add chairs and a table, type an address and tap Check delivery. An order of only these gets this fee.
0:42Add something else. Add a bounce house and check again. This rule is skipped, so the next rule sets the fee.
0:47Make a new item bookable. New items come in later, by import or by hand. Tap Make it bookable on an imported chair, and Papalocal asks whether the rule covers it.
0:57Decide it. Tap Decide them, and the rule opens. Yes puts the item on it, and No leaves it off on purpose. Then save the rule.
Good to know
Yes, No or not decided. Yes puts an item on the rule, and No leaves it off on purpose. An item with neither stays flagged until you choose.
The order of rules matters. The first rule that fits sets the fee. That's why the video moves this rule above Free close by, so it's checked first.
New items start undecided. An item added after you set the rule isn't on it yet. Until you decide, an order with that item skips the rule.
Tried on real deliveries. While you edit a rule, it's checked against the deliveries booked in the last 60 days.
Pinewood Party Rentals, its items and its addresses are made up, and so is the $150 fee in the video.
Written with AI from this video's script and screens.
Delivery by item is one part of running your rental company on Papalocal.
The everything app. As simple as you want it, or as complete as you allow it to be.
Looking for event rental software? Item rules sit beside your distance rules, bookings, payments and website.
The plan holds, in one place:
Your customer list: each lead and customer, with their quotes and jobs on one page
Quotes, jobs and schedule
Invoices and pay links
Your website, on a domain you own
Google Business Profile sync, for your first location
Reviews: links, QR codes and an embed
Time clock, team chat and training
The same account holds your own side too: music, books, messages, your money and your people. Some of it has paid upgrades.
Free to sign up, no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them.
Once you turn the plan on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee. It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Papalocal's founder, Garret Merkley, has started 7 local service businesses in 16 years. He bought one, sold one and closed some.
How do I charge a delivery fee on only some items?
Make a rule, set Which items to Only some items, and mark those items Yes. It applies only when the whole order is those items.
What if the order has a bounce house too?
The items rule is skipped, and the next rule that fits sets the fee. In the video, Free close by fits, so that delivery is free.
What about items I add later?
They start as not decided. When you make one bookable, Papalocal asks whether the rule covers it. Choose Decide them, pick Yes or No, and save the rule.
Can I decide from the item's own page?
Yes. Under Delivery, an item's edit page lists each item rule: On it, Left off on purpose or Not decided. Put it on and Leave it off change it.
What does it cost?
It's free to sign up, with no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them. The plan starts only when you turn it on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee.
How is it billed, and can I cancel?
It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Will Papalocal find me customers?
No. Papalocal gives you the tools. Finding customers is your work.
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