To assign crew to rental deliveries in Papalocal, open the party from Reservations and go down to Delivery and pickup. Each trip has its own crew: tick who goes and tap Save crew. If someone is already on another party then, it stops and shows you where. Open job, then Change team, puts one person on both trips.
Step by step
Before you start: a confirmed booking, and the people on your crew added to your business.
0:00Open the party. In Reservations, open the booking and go down to Delivery and pickup.
0:08Tick who goes. Each trip has its own crew. In the video, Marcus is ticked for Delivery & setup. Tap Save crew.
0:15Read the warning. Marcus is already on another party at that time, so it stops and shows you where. Nothing is saved unless you tap Assign anyway.
0:24Open the job. To put someone on both trips at once, tap Open job, then Change team.
0:30Save the team. Tick Sara and tap Save team. It reads Team saved on 2 visits: the drop-off and the pick-up.
0:35Let Sara know. She gets one email with both trips in it: the drop-off and the pick-up, when, and where.
Good to know
One email per party. Each person gets one email for the party, with every trip they're on. Saving both trips doesn't send two.
Change team covers what's still to come. The job page says it: it changes who is on the job's upcoming visits. Visits already done keep who did them.
A day off isn't overridden. Someone who is off that day isn't put on that trip. Save crew then changes nothing. Change team saves the rest and names who was left off. Change the day off where it was set.
Pinewood Party Rentals, Priya Shah, Marcus Hale and Sara Jenkins are made up, and so is the party in the video.
Written with AI from this video's script and screens.
Assigning crew is one part of running your rental company on Papalocal.
The everything app. As simple as you want it, or as complete as you allow it to be.
Looking for a crew scheduling app? Your crew, your bookings and your Schedule sit together.
The plan holds, in one place:
Your customer list: each lead and customer, with their quotes and jobs on one page
Quotes, jobs and schedule
Invoices and pay links
Your website, on a domain you own
Google Business Profile sync, for your first location
Reviews: links, QR codes and an embed
Time clock, team chat and training
The same account holds your own side too: music, books, messages, your money and your people. Some of it has paid upgrades.
Free to sign up, no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them.
Once you turn the plan on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee. It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Papalocal's founder, Garret Merkley, has started 7 local service businesses in 16 years. He bought one, sold one and closed some.
On the booking. Open it from Reservations and go down to Delivery and pickup. Each trip has its own names to tick and its own Save crew.
What if someone is already booked at that time?
It stops and shows the other party. Nothing is saved unless you tap Assign anyway.
Can one person do the drop-off and the pick-up?
Yes. Tap Open job, then Change team. Tick them and tap Save team, and they're on both trips.
Will my crew get two emails?
No. Each person gets one email for the party, with every trip they're on: when, and where.
What does it cost?
It's free to sign up, with no card. Your account and your business page have no monthly charge. One thing is on from the start: AI replies to your reviews, $0.15 each plus AI usage. You can pause them. The plan starts only when you turn it on: $30 a month (one person; each added employee is $10 a month), plus 1.25% of payments your customers make through Papalocal, plus Stripe's processing fee.
How is it billed, and can I cancel?
It's billed daily from a prepaid balance. Once your card is saved, it's charged a top-up within the hour, and again each time the balance falls under a month's charges plus 15%. You choose the top-up amount ($25 or more; $100 until you change it). You can cancel the plan online after its first 30 days; cancel any add-ons on it first.
Will Papalocal find me customers?
No. Papalocal gives you the tools. Finding customers is your work.
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